Phone Basics

Making a call

To make a call within the district

Dial the 4-digit extension.

Extensions are set up as in this format:

1xxx	Elementary School
2xxx	Middle School
3xxx	High School
4xxx	Transportation
5xxx	Maintenance
6xxx	Administrative Services Building

Classroom extensions are tyically the number of the building+Room Number

The full list of extensions should be provided by the administration shortly after the begining of the school year (after staff changes are settled down).

To make a call outside the district

Classroom Phone:
Dial [#]1,PIN,9,Area Code,Number

Your 4-digit pin is assigned to you by the Technology Department and can be used from any classroom phone. It's purpose is to:

Provide the ability to track excessive phone usage (In theory - in practice this has maybe been used twice since the system was established - phone logs are generally private unless a specific problem is suspected)
To prevent student use of classroom phones for personal use

Office Phone:
Dial 9,Area Code,Number

As office lines do not require a PIN to call outside the district, office staff are not typically issued PINs. If you do require regular use of classroom phones to make calls outside the district, contact the Technology Department for a PIN.

To call the MISD, dial [#]8,number. This will use our foreign exchange line which in effect makes calling the MISD a local phone call.

Receiving Calls

Classroom Phones
When the phone rings, pick it up. Duh

The Handsfree button can be used for speakerphone

Calls from people outside the district (parents, salespeople, etc) will not cause your phone to ring during school hours - the call will be automatically forwarded to voicemail so it will not interrupt class

calls recieved outside school hours will ring normally.

Calls from people within the district (office, other teachers) will ring as normal

Calls not answered will be forwarded to voicemail

Calls received while the phone is in use will be forwarded to voicemail

Each classroom phone has a ringer volume switch on the side of the cradle

Office Phones
When you receive a call, the phone will ring and a button light will flash, designating which line is being called

You can either pick up the handset or press the Speaker button for handsfree

Calls received when the same line is in use will be forwarded to voicemail

Calls received on a different line will still ring before being forwarded to voicemail

Specific setups are typically customized to the individual - contact the Technology Department for any questions or programming changes

"Do Not Disturb" options may be set via your voicemail menus (see below)

Voicemail Basics

Classroom Phone:
Orange light on phone will flash if you have any unchecked voicemail messages
When light is flashing:
Dial 571 and enter your voicemail password when prompted
When light is not flashing or from another phone:
Press [*] from any menu, followed by your extension and your voicemail password as prompted. The simplest way to get to a menu is to dial 5700
Office Phone
Each voicemail box assigned to your phone will have a seperate light that will flash if uncheck voicemail is present Retrieving Voicemail Remotely
From another phone within the district

Dial 5700, [*], then enter your extension and password as prompted

From outside the district

Call any school's 727-xxxx number. When the greeting begins playing, press [*], then your extension and password as prompted

Voicemail - New Users (including those who have changed rooms)

To set up your voicemail for the first time, dial 5700. When the voice recording begins to play, prompting for a mailbox, dial [*]. You will then be prompted for your mailbox ID (your 4-digit phone extension) and your password (6789 for now).

The first time you acess your voicemail you will be walked though basic voicemail setup. Simply follow the prompts as you are guided through speaking your name and greeting.

At the end of the walkthough you will be prompted to assign a new voicemail password. You are encouraged to change this from default in order to prevent unauthorized access to your voicemail. NOTE: This password is completly seperate from your PIN used to call outside the district

Checking Voicemail

Things to note:

Rule #1: When in doubt, listen to the voice prompts

[#] will typically exit to the previous menu unless otherwise specified

To listen to messages, press 1 then:

1	to listen to new messages
2	to listen to saved messages
7	to listen to archived messages

1	to restart message
2	to save message
3	to delete message (will prompt you to press 1 to confirm deletion)
4	to hear message date/time
5	to forward the message to another mailbox (will prompt for extension)
6	to reply to message (only works if message was from within district)
7	to rewind message playback a few seconds
8	to pause message playback
9	to fast-forward message playback a fes seconds
0	to skip message, taking no action
*[]**	to increase/decrease playback volume

Press 2 to send a message to another mailbox
You may then dial the extension of the receipiant or dial [#]9 to dial by last name. Office staff may press [*] to send to a distribution list

Press 3 to change your personal greetings. This menu allows you to choose what a caller who is sent to voicemail hears

1	to change your override greeting (not typically needed)
2	to change your "away from desk" greeting. This is the message that will be played if someone calls your phone and you do not answer
3	to change your "do not disturb" greeting. This greeting must be manually selected to be active and while it is active your phone will not ring and the caller will be given the message that you record here instead of your usual "away from desk" message
4	to change your "on the phone" greeting. This message will be played if someone calls and your line is busy instead of your "away from desk" greeting
5	to change which greeting is active. You must use this menu to change your status to "do not disturb" and back to normal

If you do not record a "on the phone" or "do not disturb" greeting, callers will receive your standard "away from the desk" greeting.

Press 4 or 5 to access mailbox options. Here you can perform various tasks such as changing your spoken name, your voicemail password, and a number of other less-frequently-used options. Listen to the voice prompts to guide you through these sections.